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GLOW HENLEY Privacy Policy

1. Introduction

You have the right to object to the processing of your data based on legitimate interests, profiling and direct marketing. If you wish to exercise your rights, simply email hello@glowhenley.com.

2. About this site

GLOW runs Apres Ski parties and has done since 2021. GLOW is a joint venture between two local Henley-based companies, Twenty One Twelve Marketing and 8RAY Music. Together the pair’s event initiatives (including GLOW) have raised over £30,000 for charity. Our aim is to provide fun, community-based events.

3. How our site works

GLOW sells its tickets and tables through the Ticket Tailor platform, a 3rd party site. The links on this site redirect to the Ticket Tailor platform, which is where you can purchase tickets to attend GLOW. www.glowhenley.com is for information purposes related to our event only. If you see a mistake on the site please contact hello@glowhenley.com.

Why Ticket Tailor? As a small business, using a platform like Ticket Tailor makes it more cost effective than having a stylish, expensive website. We reinvest our money into GLOW’s entertainment and venue, to make sure it’s an unbelievable experience.

4. About us

Hello! We're GLOW - Henley's first ever winter music festival! With a passion for Apres Ski parties, we decided to bring a bit of Alpine shine to our hometown of Henley-on-Thames. Following the success of our first two years, it seems that passion is shared by many of you!
If you like to party and enjoy the Apres Ski vibe, we're the winter party for you. But don't mess around, we're a boutique festival with capacity for just 500 people each night! It means each event is an intimate gig, but with more than enough people to create that cool ski party vibe.
We were set up by two local Henley businesses - Twenty One Twelve Marketing & 8RAY Group, who have previously collaborated on events such as Henley Lockdown Fest and Henley’s Riverside Bar, raising nearly £30,000 for charity in the process.

5. What data we collect and how
If you opt to complete our web form, you will be asked for personal information including but not limited to your name, email, phone number and more specialist questions to enable us to provide the best possible service.
We also store data on your Internet Protocol (IP) address and date/time stamps.

6. How we use your data
We use your data in the following ways:
Once you complete a form on GLOW, you are added to our email newsletter. You can expect frequent updates on our events, tickets and competitions. By subscribing you will receive first access to discounts and competitions.
We may email you regarding highly relevant products and services similar to the one you enquired about. You will be free to unsubscribe from these communications and once you have done so, we will not communicate with you again.
People find GLOW via our Facebook, LinkedIn, programmatic, native and Google Ads. We successfully find the right people by creating custom audiences and lookalike audiences; to do so, we use large data sets and your data may be included but will not be identifiable. This helps us to show the adverts to people who are likely to be interested in the product or service.
We work with a number of highly reputable suppliers who may occasionally process data on our behalf. We contract such suppliers to ensure the protection and confidentiality of data.


7. Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. At the bottom of this policy, we have included a table, setting out what cookies we use, and the purpose for which we use them.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.aboutcookies.org or http://www.allaboutcookies.org .
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout .

8. Transfer of data
We do not transfer your data outside of the UK.

9. Data retention policy
This sets out how long we keep data for, and the reasons for this.
For example:
- Requests for quotes are kept for 7 years to enable us to resolve any queries from financial advisers, and to satisfy regulations for our industry.
- If you haven’t opted out of receiving marketing from us, we will keep your details, and send you emails, until such time as you opt out or the email bounces.

10. GDPR
This sets out how we lawfully process your data in light of the GDPR. Please note, if you are reading this in relation to receiving an unsolicited email from GLOW, we do so under the auspices of the legitimate interest clause of GDPR i.e. we genuinely believe we are contacting you with information that is both relevant and interesting to you in your role at your company. If this is not the case we apologise for any inconvenience.

Activity
Lawful basis under GDPR
Your Rights
To connect you with relevant Service Providers
Consent
To withdraw your consent, as explained below
Using and sharing IP addresses
Legitimate Interest
You have the right to object to processing based on legitimate interests
To call you to confirm your details or requirements
Consent
To withdraw your consent, as explained below
Sharing call recordings with Service Providers
Legitimate Interest
To object to processing based on legitimate interests
To email you about similar products and services
Legitimate Interest
To object to processing based on legitimate interests. You also have the right to object to direct marketing
To create custom and lookalike/similar audiences
Legitimate Interest
You have the right to object to processing based on legitimate interests
Receiving data from Service Providers
Legitimate Interest
You have the right to object to processing based on legitimate interests


11. Your Rights

Under the GDPR, you have a number of rights. In relation to our site, and the service that we provide, those rights are set out in the table above. We further explain these rights, and your other rights, below.

- Right of access – You can ask us for a copy of the personal information that we hold about you, and to check that we are lawfully processing it.

- Right of rectification – If personal information that we hold about you is not accurate or is out of date and requires amendment or correction you have a right to have the data rectified or completed.

- Right of erasure – In select circumstances, you may request that personal information we hold about you is erased

- Right to object to or restrict processing – In select circumstances, you have the right to object to our processing of your personal information.

- Right of data portability – In select instances, you have a right to receive any personal information that we hold about you.

- Right to withdraw consent – In very select circumstances where you may have provided your consent to the collection, processing, and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.


12. Contacting Us
If you have any questions regarding this notice, or any questions relating to data protection or privacy, you can contact us at hello@glowhenley.com or writing to:
GLOW Henley
2 Riverside
Cores End Road
Bourne End
SL85HS

Cookies we use
Cookie
Purpose
Google Analytics
Collects information about how visitors use My Financial Adviser. The information collected is anonymous and we simply use it to improve our service. Opt out here: https://tools.google.com/dlpage/gaoptout
Taboola Retargeting
Anonymously collected information to help us show relevant adverts via Taboola.
Outbrain Retargeting
Anonymously collected information to help us show relevant adverts via the Outbrain network.
Google Ads Retargeting
Anonymously collected information to help us show relevant adverts via Google’s network.
Facebook Pixel
Anonymously collected information to help us show relevant adverts via Facebook. To opt-out: https://www.facebook.com/policies/cookies/ .
Twitter Pixel
Anonymously collected information to help us show relevant adverts via Twitter.
To opt-out: https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads
LinkedIn Pixel
Anonymously collected information to help us show relevant adverts via LinkedIn. To opt-out: https://www.linkedin.com/legal/cookie-policy